COVID-19 Update
Our office is open for routine and emergency exams. Your health and safety are very important to us. We have adopted specific protocol to protect our patients and staff.
The following protocol will be taken to limit your exposure to Covid-19:
- Our office doors will be locked and only patients with appointments will be allowed into the office at this time. Curbside pickup of glasses & contact lenses will continue to be available. Please call to schedule those appointments as well.
- All staff & patients will be asked prior to entrance
-if they are experiencing fever, cough, sore throat, shortness of breath, chills, body aches, etc.
-if they have been exposed to someone that is COVID-19 positive or feeling ill
-if they have traveled to a hot spot within the last 14 days
- If you are sick or have had contact with someone who is sick, we will reschedule your appointment.
- We have scheduled appointments to limit the number of people in our office and reinforce proper social distancing protocols
- We have implemented disinfection protocol. This includes thorough cleaning of all contact surfaces, instruments, and eye wear throughout the day. Doctors and staff will be wearing personal protective equipment.
If you have an appointment:
- Call our office at 510-799-4258 upon arrival to check in. Please wait outside or in your vehicle until the staff is ready for you. Only patients with appointments are allowed in the office. The only exception are minors or those needing a caregiver or translator, in which case, one guest will be allowed.
- It is required patients wear a mask or face covering upon entering the office and throughout the appointment.
- Your temperature will be taken with an non-contact thermometer prior to your appointment.
- Please disinfect your hands upon entering the office, prior to trying on, and after trying on frames.
- Any item that is touched should be given to a staff member for proper cleaning.
- We ask you to consider downloading our patient history form and privacy form on this site and fill out or go over with our staff on the phone prior to your appointment to limit contact.
Please make every effort to make it to your scheduled appointment. Please be patient and flexible when you come, as we are making everything as safe as possible for all our patients. If you are needing to reschedule, please give us 24 hours notice.
Thank you for accommodating to these changes and helping our community stay safe and healthy!
Covid-19 & Contact Lenses: Contact Lens wear is safe, provided you wash your hands before handling contacts and adhere to proper wear and care practices. Contact lens wearers should continue to practice safe contact lens wear and care hygiene habits (no overnight wear, proper replacement, and proper disinfection).
Our patients' health and safety is our number one priority. We will do our best to assist you with your eyecare and vision needs during this time. We thank you for continuing to support our office and local businesses.
Best wishes for your continued good vision & health,
Dr. Upshaw, Dr. Kopiko, Leilani, Maria & Isabel
The following protocol will be taken to limit your exposure to Covid-19:
- Our office doors will be locked and only patients with appointments will be allowed into the office at this time. Curbside pickup of glasses & contact lenses will continue to be available. Please call to schedule those appointments as well.
- All staff & patients will be asked prior to entrance
-if they are experiencing fever, cough, sore throat, shortness of breath, chills, body aches, etc.
-if they have been exposed to someone that is COVID-19 positive or feeling ill
-if they have traveled to a hot spot within the last 14 days
- If you are sick or have had contact with someone who is sick, we will reschedule your appointment.
- We have scheduled appointments to limit the number of people in our office and reinforce proper social distancing protocols
- We have implemented disinfection protocol. This includes thorough cleaning of all contact surfaces, instruments, and eye wear throughout the day. Doctors and staff will be wearing personal protective equipment.
If you have an appointment:
- Call our office at 510-799-4258 upon arrival to check in. Please wait outside or in your vehicle until the staff is ready for you. Only patients with appointments are allowed in the office. The only exception are minors or those needing a caregiver or translator, in which case, one guest will be allowed.
- It is required patients wear a mask or face covering upon entering the office and throughout the appointment.
- Your temperature will be taken with an non-contact thermometer prior to your appointment.
- Please disinfect your hands upon entering the office, prior to trying on, and after trying on frames.
- Any item that is touched should be given to a staff member for proper cleaning.
- We ask you to consider downloading our patient history form and privacy form on this site and fill out or go over with our staff on the phone prior to your appointment to limit contact.
Please make every effort to make it to your scheduled appointment. Please be patient and flexible when you come, as we are making everything as safe as possible for all our patients. If you are needing to reschedule, please give us 24 hours notice.
Thank you for accommodating to these changes and helping our community stay safe and healthy!
Covid-19 & Contact Lenses: Contact Lens wear is safe, provided you wash your hands before handling contacts and adhere to proper wear and care practices. Contact lens wearers should continue to practice safe contact lens wear and care hygiene habits (no overnight wear, proper replacement, and proper disinfection).
Our patients' health and safety is our number one priority. We will do our best to assist you with your eyecare and vision needs during this time. We thank you for continuing to support our office and local businesses.
Best wishes for your continued good vision & health,
Dr. Upshaw, Dr. Kopiko, Leilani, Maria & Isabel